Apple Store Reopening Timeline: May

May saw Apple reopen over half of its retail stores globally. By the end of May, 263/510 Apple locations had returned to some level of operation.

May saw Apple reopen over half of its retail stores globally. By the end of May, 263/510 Apple locations had returned to some level of operation.



May 04, 2020

Location: 🇦🇹 Austria

Apple announced that its sole store in Austria (Apple Kärntner Strasse) would reopen on May 05 with reduced hours and social distancing precautions.


Location: 🇦🇺 Australia 

Apple announced that 21/22 retail locations in Australia (one store remains closed due to remodelling) would reopen on May 07. 

In a statement, Apple said:

"To start, we will open with additional safety procedures including temperature checks, social distancing and an adjusted schedule, to ensure customers and employees continue to stay healthy. Our social distance protocol means a limited number of visitors in the store at one time so there may be a delay for walk-in customers."

Sources: Most Australian Apple Stores to reopen this week & Apple Says It Will Reopen Australia, Austria Stores This Week


May 05, 2020

Location: 🇦🇹 Austria

Apple Kärntner Strasse reopens.


May 07, 2020

Location: 🇦🇺 Australia 

Twenty-one of Apple's 22 retail stores across the continent of Australia reopen. Only Apple Sydney remains closed for remodelling.


May 08, 2020

Location: 🇺🇸 USA

Bloomberg reported that Apple plans on reopening six retail stores in the US starting next week, beginning in Idaho, South Carolina, Alabama, and Alaska. The first location to open will be in Boise, Idaho, on May 11, 2020, with the other five locations in the other states reopening later in the week. 

Source: Apple Will Begin to Reopen U.S. Stores in Four States

Location: 🇩🇪 Germany

Today Apple announced that all 15 of Apple's retail locations in Germany would reopen on May 11, 2020. Like other sites, Apple stores in the country will focus on service and support, encouraging customers to shop online and warning that walk-in customers may experience delays due to social distancing measures. Reduced hours, masks, and temperature checks will also be implemented.

Source: Apple Stores in Germany next to begin reopening on May 11


May 09, 2020

Location: 🇨🇭 Switzerland

Apple announced that it is preparing to open its four Apple retail locations in Switzerland on May 12, 2020.

Source: Switzerland Apple Stores reopening on May 12


May 11, 2020

Location: 🇺🇸 USA

Apple's retail store in Boise, Idaho reopens.


May 12, 2020

Location: 🇺🇸 USA

Apple has updated its website listing that its retail store in Alaska will reopen on Friday, May 15.

Location: 🇨🇭 Switzerland

Apple reopens its four retail locations in Switzerland.


May 13, 2020

Location: 🇺🇸 USA

Apple retail stores on King Street in South Carolina, and Apple Bridge Street and The Summit in Alabama reopen today.


May 14, 2020

Location: 🇮🇹 Italy

Apple's Nave de Vero store was brielfy listed as opening on May 19, with other sources stating that Apple was planning to reopen 10 of it's 17 stores with the exception of stores in the Piedmont and Lombardy regions. Later that same afternoon, Apple retracted the opening information on its website.

Sources: Apple riapre 10 dei 17 Apple Store italiani il 19 Maggio & First Apple Store in Italy won't reopen on May 19 


May 15, 2020

Location: 🇮🇹 Italy

Apple confirms that 10 of its 17 retail stores, excluding those in the Lombardy and Piedmont regions, will reopen on May 19, 2020. These stores were the first outside of mainland China to close due to the coronavirus nearly 10 weeks ago, ahead of Apple's decision days later to close all their retail stores outside of Greater China. 

According to AppleInsider: 

 "The currently confirmed stores opening include the ones in Florence, Eastern Rome, and Central Sicily. Still remaining closed include those in Leone and Milan's Piazza Liberty" 

These stores include: 

  • Apple Nave de Vero, Mestre

  • Via Rizzoli, Bologna

  • Le Befane, Rimini

  • I Gigli, Campi Bisenzio

  • Firenze, Firenze

  • Portia di Roma, Roma Bufalotta

  • Euroma 2, Roma EUR

  • RomaEst, Roma Lunghezza

  • Campania, Marcianise

  • Centro Silicilia, Misterbianco

Source: Apple announces that some Apple Stores are reopening in Italy on May 19


May 17, 2020

Location: 🇨🇦 Canada & 🇺🇸 USA

Today Apple announced the opening of more than 25 stores in the United States & 12 in Canada in the coming week.

In a letter to customers, Apple's SVP of Retail + People Deirdre O'Brien outlined the measures stores are taking to protect customers:

“In every store, we're focused on limiting occupancy and giving everybody lots of room, and renewing our focus on one‑on‑one, personalized service at the Genius Bar and throughout the store. 

We're also taking some additional steps in most places. Face coverings will be required for all of our teams and customers, and we will provide them to customers who don't bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms — like cough or fever — or who have had recent exposure to someone infected with COVID‑19. Throughout the day, we're conducting enhanced deep cleanings that place special emphasis on all surfaces, display products, and highly trafficked areas."

In her letter O'Brien also promotes Apple's emphasis on contactless/curbside service for pick-up and drop off:

"For many stores, that will mean curb‑side pick‑up and drop off. If you choose to buy online, we can ship to your home or make your new items available for convenient pick‑up at our stores."

Sources: Store Opening Letter & Apple details its approach to safety in retail stores, plans to reopen more than 25 US locations next week


May 18, 2020

Location: 🇺🇸 USA 

Apple Opens 17 Retail Stores across the US in the states of California, Washington, Florida, Colorado, and Hawaii. These stores were:

California:

  • Arden Fair, Sacramento

  • Roseville, Roseville

  • Higuera Street, San Luis Obispo

Washington:

  • Tacoma Mall, Tacoma

  • Southcenter, Tukwila

  • Bellevue Square, Bellevue

  • University Village, Seattle

  • Alderwood, Lynnwood

  • River Park Square, Spokane

Florida

  • Altamonte, Altamonte Springs

  • Florida Mall, Orlando

  • Millenia, Orlando

  • St. Johns Town Center, Jacksonville

Hawaii

  • Kahala, Honolulu

  • Royal Hawaiian, Honolulu

  • Ala Moana, Honolulu

Colorado

  • The Promenade Shops at Briargate, Colorado Springs

Location: 🇨🇦 Canada & 🇺🇸 USA

Apple also announced the reopening of several more US & Canadian retail stores for May 21, 2020 - including three stores in Florida, one location in Arkansas, and all four retail locations in Alberta, Canada.


May 19, 2020

Location: 🇮🇹 Italy

Announced back on May 15, today Apple reopened 10 of its 17 retail stores in Italy.


May 20, 2020

Location: 🇨🇦 Canada & 🇺🇸 USA

On Wednesday, Apple opened six stores across in the US, including four additional stores in California & two locations in Oklahoma, and eight retail locations in Canada.

UNITED STATES

California

  • Vintage Faire, Modesto

  • Del Monte, Monterey

  • Fashion Fair, Fresno

  • Valley Plaza, Bakersfield

Oklahoma

  • Penn Square, Oklahoma City

  • Woodland Hills, Tulsa

CANADA

British Columbia

  • Guilford Town Ctr., Surrey

  • Coquitlam Ctr., Coquitlam

  • Metrotown, Burnaby

  • Richmond Ctr., Richmond

  • Oakridge Ctr., Vancouver

  • Pacific Ctr., Vancouver

Halifax

  • Halifax Shopping Ctr., Halifax

Winnipeg

  • Polo Park, Winnipeg


May 21, 2020

Location: 🇨🇦 Canada & 🇺🇸 USA

All four Apple stores in Alberta, Canada reopen in addition to four more locations in the United States in Florida & Arkansas.

UNITED STATES

Florida:

  • Brandon, Brandon

  • University Town Center, Sarasota

  • International Plaza, Tampa

Arkansas:

  • The Promenade at Chenal, Little Rock

CANADA

Alberta:

  • Chinook Ctr., Alberta

  • Market Mall, Alberta

  • Southgate Ctr., Alberta

  • West Edmonton, Alberta


May 25, 2020

Location: 🇯🇵 Japan

Apple announced that it will begin reopening some of its 10 retail stores in Japan this week. Starting on May 27th, Apple will reopen:

JAPAN

  • Fukuoka, Fukuoka

  • Nagoya Sakae, Nagoya

Location: 🇦🇺 Australia

Today apple also announced the reopening of its last store in Australia - Apple Sydney - on May 28. This store had a delayed reopening due to remodelling compared with the rest of the continent which reopened its 21 other stores back on May 07, 2020.

Sources: Apple to Start Reopening Stores in Japan This Week & Sydney’s flagship Apple Store reopens May 28 following renovations


May 26, 2020

Location: 🇸🇪 Sweden

Apple announced that two of their three stores in Sweden will reopen on May 28. These locations are:

SWEDEN:

  • Emporia, Malmö

  • Väila Centrum, Helsingborg

Location: 🇮🇹 Italy

On May 27, Apple will reopen two more Apple Stores in Italy.

ITALY

  • Le Gru, Grugliasco

  • Via Roma, Torino

Location: 🇺🇸 USA

Apple will reopen over 100 US retail stores this week, many focused on either curtsied or storefront service & sales only. In a statement to 9to5mac, Apple stated:

“This week we’ll return to serving customers in many US locations. For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pick-up and Genius Bar appointments. Others will be open for walk-in customers and we encourage everyone to check their local store webpage for more information about hours at their preferred location. Customers can also visit apple.com for support by phone or chat.

We are committed to reopening our stores in a very thoughtful manner with the health and safety of our customers and teams as our top priority, and we look forward to seeing our customers again soon.”

Across 21 states, these stores include:

Arizona (In-store Service & Sales):

  • Chandler Fashion Center, Chandler

  • SanTan Village, Gilbert

  • Arrowhead, Glendale

  • Scottsdale Fashion Square, Scottsdale

  • Scottsdale Quarter, Scottsdale

  • La Encantada, Tucson

California (In-store Service & Sales):

  • Carlsbad, Carlsbad

  • Otay Ranch, Chula Vista

  • North County, Escondido

  • UTC, San Diego

  • Fashion Valley, San Diego

  • State Street, Santa Barbara

California (Storefront Service & Sales)

  • 4th Street, Berkeley

  • Burlingame, Burlingame

  • Corte Madera, Corte Madera

  • Apple Park Visitor Center, Cupertino

  • Infinite Loop, Cupertino

  • Bay Street, Emeryville

  • Irvine Spectrum Center, Irvine

  • Los Gatos, Los Gatos

  • Fashion Island, Newport Beach

  • El Paseo Village, Palm Desert

  • Palo Alto, Palo Alto

  • Stanford, Palo Alto

  • Victoria Gardens, Rancho Cucamonga

  • Union Square, San Francisco

  • Chestnut Street, San Francisco

  • Promenade Temecula, Temecula

  • Broadway Plaza, Walnut Creek

California (Curbside Service & Sales):

  • Brea Mall, Brea

  • South Coast Plaza, Costa Mesa

  • Mission Viejo, Mission Viejo

  • Hillsdale, San Mateo

  • Santa Rosa Plaza, Santa Rosa

  • The Oaks, Thousand Oaks

Florida (In-store Service & Sales):

  • Aventura, Aventura

  • Boca Raton, Boca Raton

  • Coconut Point, Estero

  • The Galleria, Fort Lauderdale

  • Brickell City Centre, Miami

  • Dadeland, Miami

  • Lincoln Road, Miami Beach

  • The Falls, Miami

  • Waterside Shops, Naples

  • The Gardens Mall, Palm Beach Gardens

  • Wellington Green, Wellington

Georgia (In-store Service & Sales):

  • Augusta, Augusta

Georgia (Storefront Service & Sales):

  • Avalon, Alpharetta

  • Cumberland Mall, Atlanta

  • Lenox Square, Atlanta

  • Perimeter, Atlanta

  • Mall of Georgia, Buford

Indiana (Storefront Service & Sales):

  • University Park Mall, Mishawaka

Kansas (Storefront Service & Sales):

  • Leawood, Leawood

Kentucky (Storefront Service & Sales):

  • Fayette Mall, Lexington

  • Oxmoor, Louisville

Michigan (Curbside Service & Sales):

  • Briarwood, Ann Arbor

  • Partridge Creek, Clinton Township

  • Eastwood Towne Center, Lansing

  • Twelve Oaks, Novi

  • Somerset, Troy

Missouri (Storefront Service & Sales):

  • Country Club Plaza, Kansas City

  • Saint Louis Galleria, St. Louis

  • West County, St. Louis

    Nevada (In-store Service & Sales):

  • Summerlin, Las Vegas

  • Town Square, Las Vegas

  • Summit Sierra, Reno

New Mexico (Storefront Service & Sales):

  • ABQ Uptown, Albuquerque

New York (Curbside Service & Sales):

  • Eastview, Victor

Ohio (Storefront Service & Sales):

  • Summit Mall, Akron

  • The Greene, Beavercreek

  • Kenwood Towne Centre, Cincinnati

  • Easton Town Center, Columbus

  • Polaris Fashion Place, Columbus

  • Crocker Park, Westlake

  • Eton, Woodmere

Oregon (Storefront Service & Sales):

  • Pioneer Place, Portland

Pennsylvania (Storefront Service & Sales):

  • Shadyside, Pittsburgh

South Carolina (In-store Service & Sales):

  • Haywood Mall, Greenville

Tennessee (Storefront Service & Sales):

  • Cool Springs Galleria, Franklin

  • West Town Mall, Knoxville

Texas (In-store Service & Sales):

  • Barton Creek, Austin

  • Domain Northside, Austin

  • Baybrook, Friendswood

  • Highland Village, Houston

  • Houston Galleria, Houston

  • Memorial City, Houston

  • Willowbrook Mall, Houston

  • La Cantera, San Antonio

  • North Star, San Antonio

  • First Colony Mall, Sugar Land

  • The Woodlands, The Woodlands

Texas (Storefront Service & Sales):

  • Knox Street, Dallas

  • NorthPark Center, Dallas

  • Galleria Dallas, Dallas

  • Cielo Vista Mall, El Paso

  • University Park Village, Fort Worth

  • Southlake Town Square, Southlake

Utah (Storefront Service & Sales):

  • Station Park, Farmington

  • Fashion Place, Murray

  • City Creek Center, Salt Lake City

Virginia (In-store Service & Sales):

  • MacArthur Center, Norfolk

  • Lynnhaven Mall, Virginia Beach

Wisconsin (Storefront Service & Sales):

  • Hilldale, Madison


May 27, 2020

Location: 🇮🇹 Italy

Apple reopens two more Apple Stores in Italy: Apple Le Gru & Apple Via Roma. 12 of Apples 17 retail locations in Italy have now reopened.

Location: 🇯🇵 Japan

Apple reopens its first two retail locations inside of Japan - Apple Fukuoka & Apple Nagoya Sakae.


May 28, 2020

Location: 🇦🇺 Australia

Apple Sydney (under renovation on date when Apple reopened its 21 other stores in Australia) reopened today. All 22 retail locations in Australia are now open & operating.

Location: 🇸🇪 Sweden

Two of Apple’s three retail location in Sweden reopened today: Apple Emporia & Apple Väila Centrum.


May 29, 2020

Location: 🇹🇭 Thailand

Apple’s sole retail presence in Thailand - Apple Iconsiam in Bangkok - announced that they would reopen on June 01, 2020.


May 31, 2020

Location: 🇺🇸 USA

Apple temporarily closed the majority of it’s US retail locations on Sunday (of which 140/271 had reopened by late May) as a precaution to vandalism and looting arising from riots and protests across the country sparked by the death of George Floyd last week.

In a statement, Apple said:

“With the health and safety of our teams in mind, we’ve made the decision to keep a number of our stores in the US closed on Sunday.”

While not COVID-19 related, this may affect Apple’s timeline for reopening while repairing its damaged retail locations and waiting for riots to subside.

Source: Apple temporarily closes US retail stores in wake of widespread looting and protests

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